Terms & Conditions

Effective Date: 1st April 2025

Welcome to Arth Heritage! These Terms and Conditions apply to your use of our website (www.arthheritage.com) and to all purchases made through our platform. By accessing or placing an order, you agree to the terms listed below.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old or using the site under adult supervision. You must not use our products for illegal or unauthorized purposes.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Prices, product descriptions, and stock availability are subject to change without notice.

3. Product Quality

We take pride in offering pure buffalo ghee, handmade using traditional methods and sourced from Shiv Dairy, Meerut. Every batch is carefully prepared for freshness, purity, and taste.

4. Accuracy of Information

We try to display product information as accurately as possible. However, we cannot guarantee that all details, such as product appearance and labeling, will always be error-free.

5. Modifications to Service and Prices

Product prices are subject to change without prior notice. We reserve the right to modify or discontinue the service (or any part of it) without notice at any time.

6. Billing and Payment

We reserve the right to refuse any order you place with us. Payment must be completed before dispatch using secure payment methods mentioned on the website.

7. Delivery and Shipping

Orders are usually dispatched within 1-3 business days. Delivery timelines depend on your location. Please refer to our Shipping Policy for full details.

8. Returns and Refunds

Due to the perishable nature of ghee, we only accept returns in cases of damaged or incorrect deliveries. Please report issues within 48 hours of delivery. See our Return Policy for details.

9. Intellectual Property

All content on this website including logos, text, graphics, and product photos is the property of Arth Heritage and may not be used without permission.

10. Limitation of Liability

We are not liable for any loss or damage arising from the use of our website or products beyond the purchase price.

11. User Feedback and Submissions

If you submit reviews, suggestions, or other content, you grant us the right to use and share it in our marketing, without obligation to compensate you.

12. Changes to Terms & Conditions

We reserve the right to update or modify these Terms at any time. It is your responsibility to check for updates periodically.

13. Contact Us

If you have questions about these Terms & Conditions, please contact us:

📞 Phone: 8439533369
📧 Email: info@arthheritage.com